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Q: How do I start a subscription?

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Q: Can I change how often I receive my products?

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Yes. You can adjust your delivery frequency at any time through your customer portal to better match your routine."}]}]}

Q: Can I add one-time products to my order?

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Yes! You can add products to an upcoming subscription order by logging into your account and selecting the subscription you would like to edit. Simply add items without selecting “Subscribe & Save.” All changes must be made at least 3 business days before your next charge date.\n\n"}]}]}

Q: Can I skip or reschedule a delivery?

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Q: Can I edit or cancel my subscription?

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Q: Can I return a subscription order?

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Yes. Subscription orders follow the same return process as one-time purchases. Returning an order will not cancel your subscription."}]}]}

Q: What happens if a product is out of stock?

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Q: Will I earn loyalty points on subscription orders?

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Q: Are all products eligible for subscription?

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Q: Will I be notified before my order ships?

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Yes. You’ll receive a reminder email before each delivery so you have time to make any changes if needed."}]}]}

117 products

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Frequently Asked Questions

How do I start a subscription?

Simply go to an eligible product page, select “Subscribe & Save,” choose your delivery frequency, and check out as usual. Your future deliveries will be scheduled automatically.

Can I change how often I receive my products?

Yes. You can adjust your delivery frequency at any time through your customer portal to better match your routine.

Can I add one-time products to my order?

Yes! You can add products to an upcoming subscription order by logging into your account and selecting the subscription you would like to edit. Simply add items without selecting “Subscribe & Save.” All changes must be made at least 3 business days before your next charge date.

Can I skip or reschedule a delivery?

Absolutely. You can skip, reschedule, or update your next shipment date at any time before it is processed.

Can I edit or cancel my subscription?

Yes. You’re always in control. You can update products, quantities, or cancel your subscription anytime with just a few clicks. No commitments or lock-ins.

Can I return a subscription order?

Yes. Subscription orders follow the same return process as one-time purchases. Returning an order will not cancel your subscription.

What happens if a product is out of stock?

We do our best to keep every product available, but occasionally items may go out of stock. If this happens, we’ll notify you in advance and place your upcoming delivery on hold. You won’t be charged until your order is ready to ship.

Will I earn loyalty points on subscription orders?

Yes. Subscribers earn 2x loyalty points on every recurring order, so you can get rewarded even faster.

Are all products eligible for subscription?

All individual products are eligible for Subscribe & Save. Bundles and sets are currently excluded.

Will I be notified before my order ships?

Yes. You’ll receive a reminder email before each delivery so you have time to make any changes if needed.

What if I’m not satisfied with my order?

We offer a 60-day satisfaction guarantee, so you can try your products with confidence.

When will I be charged for my subscription order?

You will be charged depending on the frequency you've selected. As soon as your product is ready to ship you will be charged either 1, 2, or 3 months after you've purchased the subscription. You'll receive an email notification before we ship out your next order, where you’ll be able to make any changes that you want.

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